Care Management

Care Coordination for Children (CC4C)

Care Coordination for Children is a program offered at no charge for eligible children from birth to 5 years of age who:

  • Have chronic medical conditions
  • Are in stressful situations long term
  • Have been referred by the child’s doctor

The goal of CC4C care management is to improve the health of your child by linking you to effective, efficient services that will meet the needs of your child and family. For eligible families who want CC4C services, a CC4C care plan is designed by the family and the CC4C care manager.

CC4C services are provided or assured by local health departments in partnership with Community Care of North Carolina and North Carolina Division of Medical Assistance.

CC4C Managers

CC4C care managers work with families through:

  • Home visits
  • Phone calls
  • Visits at the doctor’s office
  • Other types of contacts

How often these contacts occur depends on the needs and desires of the family. What the CC4C care manager can do:

  • Ask you about your child and family needs, concerns, goals, and questions
  • Work with you to be sure you have a medical home (doctor) for your child and / or support you in building a strong link with them
  • Work with every health care provider that your child sees to be sure he/she gets the best treatment.
  • Help you get answers to questions
  • Recognize you as the expert on your child
  • Offer referrals to other community agencies to address your family’s needs, concerns, and goals
  • Offer information on health and family topics, including child growth and development
  • Support you in being your child’s best advocate.

Additional Information

This program is offered for Yadkin County residents through Surry County Health & Nutrition Center. For additional information, please contact: Breanne Watson at 118 Hamby Rd, Dobson or (336) 401-8400.

Pregnancy Care Management (PCM)

Pregnancy Care Management is a statewide program in North Carolina promoting healthy mothers and healthy babies who have Medicaid. This program provides care management services by a social worker or nurse for high risk women during pregnancy and two months after delivery.

High Risk Criteria

  • Have ever had a premature baby (born before 37 weeks)
  • Are pregnant with twins, triplets, etc.
  • Have diabetes, high blood pressure, HIV, sickle cell, asthma, seizure disorder, mental illness, or other conditions which can affect your pregnancy
  • Are in an unsafe living environment (homeless, unstable housing, family violence, or sexual abuse)
  • Use drugs and / or alcohol while you are pregnant
  • Smoke or use tobacco products while you are pregnant

How Will I Know if I am High Risk?

When you have your first visit with your prenatal care provider, he or she will help you determine if you have any risk factors. If you have risk factors, you will be referred to a pregnancy care manager.

What Will a Pregnancy Care Manager do for Me?

  • Help you identify your needs and make a plan to address them
  • Work closely with you and your doctor to understand your needs
  • Help arrange transportation to medical appointments, if needed
  • Work hand in hand with you to help have a healthy baby

This service is available to Yadkin County residents through Surry County Health & Nutrition Center. For additional information, please contact: Karen Eaton at 118 Hamby Rd, Dobson · (336) 401-8400